Sending more or less cryptocurrency will result in either an overpayment or an underpayment. It is important that the amount sent matches the amount shown on the invoice.
If they choose to pay with a peer-to-peer wallet, they will be presented with the address to send funds to and the amount of cryptocurrency to be sent, as shown below. This URL triggers the payment prompt without the need to enter an address or invoice amount. If a user chooses to pay with a Payment Protocol enabled wallet, they will be presented with a payment URL to copy in their wallet. Examples of peer-to-peer wallets include.Examples of Payment Protocol compatible wallets include:.Your customers will be able to pay using either a Payment Protocol compatible wallet or a peer-to-peer wallet. WHAT WALLETS CAN BE USED TO PAY A BITPAY INVOICE? HOW LONG DOES IT TAKE TO GET MY ACCOUNT APPROVED?.CAN I SET UP MULTI-USER ACCESS ON THE BITPAY DASHBOARD?.HOW DO I ENABLE 2FA ON MY BITPAY ACCOUNT?.OUR MERCHANT ACCOUNT DOES NOT HAVE SUFFICIENT FUNDS TO PROCESS A REFUND, WHAT ARE OUR OPTIONS?.HOW OFTEN DO ACCOUNT SETTLEMENTS OCCUR?.HOW CAN I FIND OUT THE STATUS OF AN INVOICE?.WHAT HAPPENS ONCE A REFUND EMAIL IS SENT?.A CUSTOMER SENT US A TRANSACTION ID THAT WE ARE UNABLE TO LOCATE IN THE DASHBOARD, WHAT IMPLICATIONS DOES THAT HAVE?.IF A CUSTOMER PAYS AN INVOICE, CAN THEY REUSE THE ADDRESS OF THAT INVOICE TO SEND ANOTHER PAYMENT?.WHAT HAPPENS IF A CUSTOMER OVERPAID OR UNDERPAID AN INVOICE?.MY CUSTOMER'S TRANSACTION SHOWS AS UNCONFIRMED.WHY IS MY CUSTOMER ASKED TO VERIFY THEIR IDENTITY WHEN PAYING AN INVOICE OR RECEIVING A REFUND?.WHAT WALLETS CAN BE USED TO PAY A BITPAY INVOICE?.Please click on a link below to review the FAQ and its respective answer. The following FAQ has been provided by BitPay to help answer some of the more common questions you may encounter when using their service.
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